ShipBob Announces Availability of Proprietary Warehouse Management Software for In-House Hybrid Fulfillment


CHICAGO–(BUSINESS WIRE)–ShipBob, the world’s leading omnifulfillment platform, announced the launch of its Merchant Plus solution, a standalone warehouse management system (WMS) that gives independent merchants who have their own warehouse in the United States the ability to handle fulfillment operations themselves while leveraging ShipBob’s global network. Built by ShipBob, this solution includes access to ShipBob’s transport infrastructure, support team, fulfillment experts, and the same all-inclusive platform brands that outsource fulfillment to ShipBob . Get: A full suite of tools to manage their entire supply chain, all while using ShipBob’s robust network. of warehouses in the United States, Europe, Australia and Canada.

“As an industry leader constantly working to bring more value to the e-commerce logistics ecosystem, we are proud to launch our Merchant Plus solution,” said Dhruv Saxena, co-founder and CEO of ShipBob. “With this new platform, we are now giving businesses access to our WMS to continue fulfilling in-house, while also having the ability to have ShipBob fulfill orders in other regions or countries. Merchant Plus truly combines all the benefits of in-house fulfillment and using ShipBob for other supply chain solutions, enabling companies to achieve scale, efficiency and control of their inventory all at once and customer experience like never before.

Fast-growing companies like Spikeball, with over 4 million players worldwide and over 50 tournaments each year, use Merchant Plus to power B2B and DTC fulfillment in the US, while leveraging the services of European execution of ShipBob.

Merchant Plus offers a variety of benefits, including:

  • High-end implementation: Brands performed on-site onboarding, allowing fulfillment teams to get up to speed with just 1 week of training, including setting up computers, printers, iPods, scanners, shelving and more equipment.
  • Advanced functionality: Brands can access customizable picking and packing workflows, such as cluster and batch picking to increase efficiency, customizable configuration options for on-site inventory, and increased transparency to manage picking employees. warehouse, ordering and inventory from anywhere, while improving operations.
  • Cost savings: Brands are constantly reducing their overall fulfillment costs.
  • Time saving : Brands were able to spend 25% less time on execution, allowing them to focus on other aspects of their business.
  • Increased precision: Brands have reduced their error rate by up to 35% with checks and balances for receiving and storing inventory, as well as picking, packing and shipping orders.
  • Ongoing support: Brands benefit from ongoing account management from the ShipBob team for a lasting partnership.

ShipBob has piloted Merchant Plus with several e-commerce brands running their own warehouses, and they’ve all quickly reaped the benefits.

“I’m still shocked that we can use ShipBob’s software that they use for their global network within our own facilities. It’s like a cheat code,” said Muddy Bites co-founder Tyler DeVos. “Before ShipBob, we didn’t have everything centrally located. Now, from inventory to orders, we can track everything. Lot codes are extremely important to us, being in the food business, and the other tools we we were using before didn’t give us those abilities.”

In addition to the WMS, brands with their own warehouse can get the same tools as brands that outsource fulfillment to ShipBob, including:

  • Better visibility into real-time inventory levels and improved transparency of operations

  • A dashboard to track shipments, bridge the gap between operations and support teams

  • A variety of carriers and services for standard and expedited shipping for domestic and international deliveries, and other cross-border solutions

  • Tools for managing and shipping orders and returns

  • Ability to process DTC and B2B orders (including EDI compliance with major retailers)

  • Enhanced analytics and reporting capabilities to get a more complete view of their business

  • Top notch support and dedicated account manager

  • Seamless integrations with e-commerce platforms, online marketplaces, EDI vendors, help desks, returns management platforms, and other tools in the ShipBob App Store

“Merchant Plus is far more user-friendly than other WMS tools my team has used and seen. This side of the business works great without me even having to speak to our fulfillment associates,” Courtney Lee said. , said the CEO of Prymal “I don’t know what I would have done without ShipBob – with their team, amazing warehouse management system and training, it worked so quickly and smoothly. There were no hitches as we got everything going and were able to have a massive Q4.

For more information on Merchant Plus and to request a quote, please visit www.shipbob.com/product/merchant-plus.

About ShipBob

ShipBob is the leading global omni-execution platform designed for small and medium-sized businesses to give them access to the best supply chain and fulfillment capabilities. The ShipBob platform gives merchants a single view of their business and customers across all of their sales channels, and allows them to manage products, inventory, orders and shipments, and leverage analytics and insights. reports to effectively manage their business.

Founded in 2014 in Chicago, ShipBob was launched through Y Combinator by co-founders Dhruv Saxena and Divey Gulati, two entrepreneurs who saw the need for more efficient shipping for e-commerce businesses. Today, the company has raised $330.5 million in funding and operates a global logistics network with 30 distribution centers in the United States, Canada, United Kingdom, European Union and Australia. Learn more by visiting shipbob.com.

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